Software Engineer – Salesforce, Clarabridge/Qualtrics, and Opinator at Baker Hughes
Location: Bangalore, Karnataka, India
Category: Digital Technology
Company: Baker Hughes
Job ID: R133635
Posted on: October 28, 2024
.png)
Overview
Do you have a passion for innovative technology and solving complex technical challenges? Are you a skilled Software Engineer with experience in Salesforce and other customer experience management platforms like Clarabridge, Qualtrics, and Opinator? If so, this role at Baker Hughes might be the perfect fit for you!
About the Role
As a Software Engineer in Baker Hughes' Digital Technology team, you'll join a group dedicated to driving digital transformation across the company. This role offers the opportunity to make a significant impact on Baker Hughes' business by developing software solutions that support customer experience optimization, enhance case management, and streamline Voice of Customer (VOC) analysis. You'll be involved from the early stages of concept design through final builds, bringing innovations to life on the Salesforce platform.
Key Responsibilities
Product Development and Team Collaboration
As part of the Software Center of Excellence, you’ll lead the design and development efforts for high-quality software practices. Collaborating with Product Line Leaders, you'll turn product requirements and vision into actionable user stories and ensure timely, quality deliveries.Core Coding and Application Integration
- Coding Standards: You’ll write code to meet specific standards, implementing the right technology for each project phase.
- Data Management: Using your knowledge of data structures and algorithms, you'll handle data flows from various sources (Salesforce, SAP ERP, Oracle ERP) to the business application through Oracle Data Integrator (ODI) and manage SFTP file transfers.
Application and System Support
- System Troubleshooting: As a technical support expert, you'll troubleshoot application issues, manage SFTP processes, and ensure data integrations are seamless and accurate.
- Performance Monitoring: You'll be responsible for tracking application performance, data accuracy, and survey delivery, ensuring that the platform runs efficiently.
Documentation and Compliance
You'll maintain comprehensive documentation, recording all processes, workflows, and troubleshooting steps, helping both current and future team members navigate the system effectively.
Qualifications and Skills
To excel in this role, Baker Hughes is looking for a candidate who has:
- Educational Background: A bachelor’s degree in Information Systems, IT, Computer Science, or Engineering.
- Professional Experience: At least 3 years of experience in supporting business applications and digitalizing business processes.
- Technical Skills:
- Salesforce Expertise: Familiarity with Salesforce, including Classic, Lightning, Visual Force, Apex, Flows, and integration techniques.
- Data Integration Knowledge: Experience with ODI, Data Lake, and SFTP is essential.
- Customer Experience Platforms: Knowledge of Clarabridge, Qualtrics, and Opinator platforms is a strong plus.
- Programming Proficiency: Experience with object-oriented programming languages like Java or Python.
Flexible Working Options
Baker Hughes values work-life balance and recognizes that flexibility is crucial for productivity. In this role, you'll have flexible working hours, giving you the freedom to work when you are at your best.
Why Work at Baker Hughes?
At Baker Hughes, employees are at the core of what the company does. The company emphasizes the importance of development, engagement, and inclusivity, fostering an environment where everyone can bring their authentic selves to work. Employees are supported by robust training programs, leadership development opportunities, and health and well-being initiatives.
Employee Benefits:
- Modern work-life balance policies and wellness activities
- Comprehensive private healthcare
- Life insurance and disability programs for security and peace of mind
- Financial programs tailored to individual needs
- Voluntary benefits that employees can elect based on personal preference
About Baker Hughes
With over a century of experience and presence in over 120 countries, Baker Hughes is a global leader in energy technology. The company is committed to advancing safer, cleaner, and more efficient energy solutions, aligning its technology and services to meet the demands of a changing world.
Commitment to Equality
As an Equal Opportunity Employer, Baker Hughes is committed to ensuring that all employment decisions are made without regard to race, color, religion, national origin, gender, age, disability, veteran status, or any other protected characteristic.
Join Us!
If you're looking for an opportunity to be part of a forward-thinking company that values innovation, collaboration, and excellence, consider joining Baker Hughes. This role offers a chance to grow, make meaningful contributions, and be part of a talented team of professionals driving digital transformation. Apply today to be part of the future of energy technology at Baker Hughes!
Apply Link : Click Here
.png&description=Baker Hughes is Hiring Software Engineer | Work From Home / Office){kind=link}